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Privacy Policy

Effective Date: October 1, 2026
Company: Win Realty LLC

1. Introduction

Win Realty LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an enquiry, or request information about real estate opportunities in the United Arab Emirates.

By using this website or submitting your information through our forms, you acknowledge that your information will be handled as described in this policy, subject to applicable law.

2. Information We Collect

We may collect the following information when you interact with our website:

  • Contact information: Full name, email address, telephone number, and WhatsApp number.

  • Investment preferences: Preferred property type, budget, investment objectives, location preferences, and intended purchase timeline.

  • Communication records: Messages, enquiries, and other information you provide when communicating with our team.

  • Technical information: IP address, browser type, device information, pages visited, and website interaction data.

  • Marketing and analytics data: Information collected through cookies, analytics tools, and advertising technologies, subject to your preferences and applicable law.

Please do not submit sensitive personal information through our enquiry forms unless specifically requested for a legitimate purpose.

3. How We Use Your Information

We may use your information to:

  • Contact you regarding your property enquiry.

  • Provide personalized property recommendations and investment opportunities.

  • Arrange consultations and communicate with you by phone, email, or WhatsApp.

  • Share relevant property details, prices, floor plans, payment plans, and availability.

  • Connect you with relevant developers or other property professionals when necessary to respond to your request.

  • Improve our website, advertising campaigns, and lead management processes.

  • Measure marketing performance and understand how visitors use our website.

  • Detect fraud, protect our systems, and comply with legal obligations.

We process personal information only where we have an appropriate legal basis, such as your consent, steps taken at your request, legitimate interests, or another basis permitted by applicable law.

4. How We Share Your Information

We may share relevant information with the following categories of recipients:

  • Property developers: To obtain project information, confirm availability, or facilitate your property enquiry.

  • Service providers: Including website hosting, customer relationship management (CRM), analytics, communication, and marketing platforms.

  • Professional advisers and authorities: Where required for legal, regulatory, security, or compliance purposes.

  • Business partners: Where necessary to provide a service you have requested and where permitted by applicable law.

We do not authorize service providers to use your personal information for purposes beyond their agreed services, subject to applicable law and contractual arrangements.

We do not sell personal information in exchange for money. If our use of advertising or analytics technologies constitutes “selling” or “sharing” under applicable privacy law, we will provide the required notices and opt-out mechanisms.

5. Cookies and Advertising Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Ensure the website functions properly.

  • Understand website traffic and visitor behaviour.

  • Measure advertising performance.

  • Improve marketing relevance and campaign effectiveness.

These technologies may be provided by third parties, including analytics and advertising platforms. Their collection and use of information are subject to their own privacy policies.

Where required by law, we will request consent before using non-essential cookies or similar technologies. You can also manage cookies through your browser settings and any cookie preference tools available on our website.

6. Marketing Communications

If you submit an enquiry, we may contact you to respond to your request and provide relevant information about properties and investment opportunities.

We may send additional marketing communications where permitted by applicable law and, where required, with your consent. You can opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.

Opting out of marketing will not prevent us from sending necessary messages relating to an existing enquiry or service.

7. International Data Transfers

Your information may be processed or stored in countries other than the country in which you reside, including the United Arab Emirates and countries where our service providers operate.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, manage enquiries, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Withdraw consent where processing is based on consent.

  • Object to or request restrictions on certain processing activities.

  • Request a copy of certain information in a portable format.

  • Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.

  • Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us using the details in Section 13. We may need to verify your identity before processing your request. Certain legal exceptions may apply.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, property developers, or external services. We are not responsible for the privacy practices, security, or content of websites that we do not operate.

We encourage you to review the privacy policies of those third parties before providing them with personal information.

11. Children's Privacy

This website is intended for adults interested in real estate information and investment opportunities. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so that we can review and address the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website, services, or legal requirements. The updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Company: Win Realty LLC
Contact: Anastasia
Email: Anastasia@winrealty.ae
Telephone: +971 54 225 0888

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